Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of parcels to customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times. 

Free Shipping Price: Free for orders over $89.99; 

Express Shipping Price: $9.99 determined by you.

Please use the chart below to help gauge how long it will take to receive your order. 

The time frame for order delivery is divided into two parts:

Processing time: 

Order verification, quality check and packaging. All orders are sent to the fulfillment center for dispatch within 2 business days after the order is placed.

Shipping time: 

This refers to the time it takes for items to be shipped from our fulfillment center in USA, Germany or PRC to the destination. International delivery usually takes about 5–10 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 5-14 days to arrive at their destination but can take longer from time to time. If your order is shipping to South America Countries, it will take about 15-20 days to arrive at their destination but can take longer from time to time.

Shipping methods: UPS, USPS, Amazon logistics, DHL, Fedex etc.

Discreet packaging:

Your privacy is very IMPORTANT to us,  any adult sex toys you purchased from our website will be delivered to you in discreet packaging.

Note for taxes:
For most of the countries, our customers do not need to pay for importing fees, duties or VAT (Valued Additional Tax). However, for some limited countries (especially for some European countries such as Germany, Italy, UK and Canada, etc.) may need to pay duties or VAT according to your countries’ levying rules.

We are excited to offer international shipping for most destinations of the world. The super savings option will take 7 to 30 business days.
If you have any further questions, please contact our customer services at :  info@pinkomate.com

Thanks for shopping at pinkomate.com.

"LOVE MAKE, PINKOMATE!"